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Access to services to facilitate socio economic integration

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IOM is committed to ensuring that a fair and non-discriminatory access to social services for third country nationals is in place at all levels, especially at the local level, thus valuing and enhancing the role of local authorities as main providers of key services for the socioeconomic inclusion of migrants: residence, housing, education, employment, etc.  

To this end, IOM is committed to:  

  • Enhancing the capacities of local authorities in designing and delivering more inclusive and accessible social services, and in coping with cultural diversity;  
  • Strengthening the horizontal and vertical coordination among state and non-state service providers with a view to improving the effectiveness and the impact of services for migrant social and labour inclusion; 
  • Fostering and strengthening synergies among local state and non-state stakeholders concerned with the delivery of services for the social and labour inclusion of migrants, and promote social innovation in this field; 
  • Promoting the exchange of experiences and good practices at EU and international level and the creation of a cross-border community of local entities committed to improving social services for migrant integration;  
  • Increasing the impact of initiatives aimed to sensitize policy and decision makers on the benefits of a well-managed integration;  
  • Enhancing the M&E capacities of local service providers in order to increase the long-run impact of initiatives aimed at enhancing the access to services for migrants;  

Within the scope of the project ADMin4ALL – Supporting Social Inclusion of Vulnerable Migrants in Europe, IOM has already supported more than 35 municipalities across 7 EU countries (Italy, Austria, Poland, Romania, Spain, Greece and Malta), through enhancing the capacity of the staff of their social service divisions in dealing with a growingly diversified population and helping them to provide their services in a more accessible and inclusive way, thus contributing to the integration of migrants as well as to the social cohesion of the whole community.