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UK Nationals Support Fund Project (UKNSF)



Please note that IOM - UK Nationals Support Fund in Italy is no longer able to offer individualized support to UK nationals in Italy with residency issues. 

For detailed information about living in Italy including rights under the Withdrawal Agreement please visit: https://www.gov.uk/guidance/living-in-italy

For more information on your rights under the Withdrawal Agreement please see Living in Europe on gov.uk: https://www.gov.uk/guidance/living-in-europe

New biometric residency card for UK nationals protected by the Withdrawal Agreement:

The Italian government has introduced a new biometric residence card (carta di soggiorno elettronica) for UK nationals protected by the Withdrawal Agreement and their family members. If you were lawfully living in Italy before 1 January 2021 you can request this document.

Please read the Italian’s government guidance on obtaining the new biometric residency card here

The British Embassy in Rome has published detailed information on how to request the new residency card here

To request the new biometric residency card, you should contact your local Questura (immigration office) via registered email (PEC). Download the Questura contact list here

The new biometric residency card is not mandatory (as clarified by the Ministry of Interior and Dipartimento per le Politiche Europee ). However, it provides the clearest evidence of your rights under the Withdrawal Agreement and you should request it as soon as possible.  Please note that it is NOT the same document as your electronic identity card.

Close family members of UK nationals who are themselves covered by the Withdrawal Agreement, including non-EU nationals, are also covered and will be allowed to join family members in Italy in the future where the relationship existed before 1 January 2021. You can find guidance for non-EU family members here.

If you have a specific enquiry you can contact the British Embassy in Italy here. 

If you’re in Italy and you need urgent help call +39 06 4220 0001 for the British Embassy Rome or +39 02 723001 for the British Consulate Milan. The helplines are open 24/7, 365 days a year for British nationals. You should choose 1 for English and then 2 for Consular Services (within office hours) or 4 for an emergency involving a British national (outside of office hours).

Useful documents:

Download the questura contact list

Non-EU family members of UK nationals living in Italy: your rights under the Withdrawal Agreement

Guide on residency registration in Italy

Informative leaflet

Download the ANCI guide for municipalities



 You can also follow the British Embassy in Italy on Facebook for regular updates:                   



Regarding the support IOM offers as part of the UKNSF in other EU member states please visit IOM UK website at this link: https://unitedkingdom.iom.int/uk-nationals-support-fund-uknsf-project


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The information in this section and any other Materials created by IOM in the context of the UK Nationals Support Fund project may contain third-party content, which is not created, owned, or administered by IOM. This section or other UKNSF Materials may also contain links to third-party sites.
Third-party content and links are for informational and convenience purposes only. The third-party content on this section or on the Materials may be the intellectual property of the third-party content provider, and permission to use such Materials must be requested from the copyright owner. This section may host advice, opinions, and statements of various information providers. Although IOM makes reasonable efforts to obtain reliable content from third parties IOM does not represent or endorse the accuracy or reliability of any such content and assumes no responsibility for the accuracy or privacy practices of third-party content or links. Any reliance thereupon shall be at the User’s own risk.